$27/hr - Workplace Experience Coordinator

📱 Prefer to connect first?
You can text us to schedule a quick 10-minute info call and speak with someone from our team before applying.
This is not a formal interview — just a chance to ask questions and learn about next steps.
Text: (916) 866-7932
We’ll send you a link to book a time that works for you.

About the Role
We are hiring a Workplace Operations Coordinator to support day-to-day workplace operations in a fast-paced, high-traffic office environment in Toronto. This contract role is centered on creating a welcoming, organized, and positive experience for employees, guests, and cross-functional partners while helping the workplace run smoothly and efficiently.

This person will serve as a key front-desk and workplace operations contact, supporting reception, visitor access, inventory, shared spaces, mail and deliveries, and general office logistics. The role works closely with HR, Recruiting, Real Estate, Security, Construction, and Workplace leadership, and includes a clear feedback loop through workplace requests and ticketing support to help surface issues, resolve needs, and escalate concerns appropriately.

Core Attributes
Service Orientation: You create a warm, professional, and helpful experience for employees and visitors from the moment they arrive.
Organization: You keep shared spaces, supplies, and daily workflows orderly and dependable in a busy office setting.
Adaptability: You can shift priorities quickly and stay effective when multiple needs arise at once.
Communication: You communicate clearly and professionally across employees, guests, and cross-functional partners.
Ownership: You follow through on workplace requests and operational tasks with consistency and care.
Composure: You stay calm, upbeat, and solutions-focused when handling questions, issues, and competing demands.
Collaboration: You work well across teams and know when to resolve, route, or escalate workplace needs.

Responsibilities

• Serve as the first point of contact for employees and guests, creating a welcoming and professional reception experience.

• Print visitor badges, issue temporary access passes, and support workplace access procedures.

• Coordinate visitor check-in processes and partner with security on incoming guests.

• Maintain the appearance and organization of the reception area, lobby, kitchen, and other shared workplace spaces.

• Manage workplace inventory, including ordering, stocking, organizing, and restocking office and workplace supplies.

• Support incoming and outgoing mail, deliveries, shipments, and inventory distribution across workplace locations.

• Assist with conference room coordination and general workplace logistics.

• Respond to workplace-related requests and tickets, resolving issues directly when possible and escalating when appropriate.

• Troubleshoot employee and guest questions or concerns in a timely and professional manner.

• Provide cross-functional support to teams including HR, Recruiting, Real Estate, Security, and Workplace leadership.

• Support workplace events, operational projects, and additional workplace initiatives as needed.

• Help maintain a safe, inclusive, and engaging workplace environment.

Qualifications for Success
Minimum Requirements:

• 2+ years of customer service experience.

• 1+ year of workplace-related experience.

• Strong interpersonal and communication skills.

• Ability to build relationships across departments and work collaboratively.

• Ability to remain agile and multitask effectively in a fast-paced environment.

• Ability to prioritize assigned tasks and responsibilities.

• Passion for supporting a positive employee experience through workplace operations.

Preferred Qualifications:

• Experience supporting front desk, reception, or visitor management workflows.

• Experience handling workplace tickets or service requests.

• Experience supporting office inventory, supplies, mail, or shipment coordination.

• Experience working with cross-functional internal partners in an office environment.

• Familiarity with workplace support tools such as ticketing platforms.

• Experience in a high-volume, in-person office setting.

Compensation & Benefits
Pay: 27.00 CAD per hour
Benefits: TBD

Working Environment

• Location: Toronto, ON, Canada

• Work environment: On-site / in-person

• Schedule: Full time (usually 30+ hours/week)

• Hours: 8:30 AM to 5:00 PM

• Assignment length: 6-month contract

About Our Client
Our client is hiring for an on-site workplace operations role supporting a large office environment in Toronto. Based on the partner job description, this role helps maintain a professional, organized, and welcoming workplace experience for employees, visitors, and internal teams. The work includes front desk support, workplace logistics, inventory coordination, visitor access support, and cross-functional operational partnership. This is a contract opportunity designed to support day-to-day workplace needs in a fast-paced environment.

Our Commitment to You
Ami Arroyo Recruiting is a specialized recruiting partner focused on autonomous vehicles and physical AI. We support the operational ecosystem that makes this technology real—vehicle operations, safety, fleet and field teams, technicians and mechanics, learning and development, customer support, and the behind-the-scenes HR and operations roles that keep programs running. We connect talented people with high-impact work—and we keep the process human, clear, and candidate-centered.
If you enjoy being the person who keeps a workplace welcoming, organized, and running smoothly, we’d love to connect with you!

Equal Opportunity and Work Eligibility
We embrace diversity and are proud to be an Equal Opportunity Employer. All qualified candidates are encouraged to apply and will receive consideration without regard to protected status. While we are not able to sponsor visas at this time, this role is open to candidates eligible to work in Canada.